1. Introduction

ALUKO ("we", "our", or "us") operates a peer-to-peer rental marketplace. This Privacy Policy explains how we collect, use, and protect your personal information when you use our mobile application and services.

2. Information We Collect

• Account information: Full name, email address, phone number, date of birth, nationality
• Address information: Street address, postal code, city, province, country
• Identity verification: Photos of identity documents (DNI/passport) and selfies
• Item listings: Photos, descriptions, and pricing of items you list for rent
• Transaction data: Rental history, payment information, reviews and ratings
• Location data: Approximate location to show nearby items (with your permission)
• Device information: Device type, operating system, push notification tokens
• Communications: Messages exchanged between users within the app

3. How We Use Your Information

• To create and manage your account
• To facilitate rental transactions between users
• To verify your identity for security purposes
• To process payments and deposits
• To send notifications about your rentals and messages
• To calculate distances for delivery services
• To improve our services and user experience
• To comply with legal obligations

4. Photos and Media Access

ALUKO requires access to your device's photo library (READ_MEDIA_IMAGES) for the following essential purposes:

• Uploading photos of items you list for rent (up to 3 photos per item)
• Adding a profile picture to your account
• Attaching identity verification documents

We only access photos you explicitly select. We do not scan or access your entire photo library.

5. Camera Access

Camera access is used to take selfies for identity verification and to scan QR codes during item pickup and return confirmation.

6. Location Data

We use your location to show items near you in the marketplace and to calculate delivery distances. Location access is optional — you can use the app without granting location permission, but some features will be limited.

7. Data Sharing

We do not sell your personal data. We share information only:

• Between users involved in a rental transaction (name, approximate location)
• With payment processors (Stripe) to process transactions
• With cloud service providers (Supabase) for data storage
• When required by law or to protect our rights

8. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your account and data at any time.

9. Your Rights

• Access your personal data
• Correct inaccurate data
• Request deletion of your account and data
• Withdraw consent at any time
• Data portability

10. Security

We implement industry-standard security measures including encryption, secure authentication, and regular security audits to protect your data.

11. Children's Privacy

ALUKO is not intended for users under 18 years of age. We do not knowingly collect personal information from minors.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through the app or by email.

Last updated: February 28, 2026